Terms and Conditions
These General Terms and Conditions ("Terms and Conditions") are applicable to any use of the website Grasscity.com ("Website"), to any services available on the Website and to any and all offers, orders and agreements connected therewith ("Services").
Article 1 - General
You acknowledge and guarantee that by using the Website and/or Services you have reached the age of 19 years. The Website and Service are intended solely for users who are 19 years of age or older, and any registration, use or access to the Website and/or Service by anyone under 19 is unauthorized, unlicensed, and in violation of these Terms and Conditions. Grasscity.com may terminate your account, delete any content or information that you have posted on the Website and/or prohibit you from using or accessing the Service (or any portion, aspect or feature of the Service) for any reason, at any time in its sole discretion, with or without notice, including without limitation if it believes that you are under 19.
You agree that all waterpipes, glass tubes and pipes displayed, advertised or sold within this website are expressly intended for ornamental purposes, collector purposes or for use with legal smoking products or other lawful purposes only. No other use for these items in any way is either intended or condoned. Furthermore, you release and discharge all involved in the production and maintenance of this website from any and all liabilities.
You undertake to duly comply with all instructions stated on the Website by, among other things, providing true, accurate, current and complete information about yourself.
You undertake to update information about yourself within ten (10) days of any changes.
Article 2 - No unlawful or prohibited use
Article 3 - Restriction/termination
Article 4 - Account
You will receive a password and account designation upon completing the registration process on the Website. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify Grasscity.com of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. Grasscity.com cannot and will not be liable for any loss or damage arising from your failure to comply with this article. You hereby agree to indemnify and hold harmless Grasscity.com against any and all claims which might be incurred as a consequence of any use or abuse by any unauthorized person of your password or account.
Article 5 - Offers/ Agreement
All offers made by Grasscity.com are without commitment until you have received the acknowledge of acceptance from Grasscity.com, by which the agreement is concluded. You are aware of the technical steps leading to the conclusion of the agreement, whether the agreement shall be archived and is accessible, and the languages in which the agreement can be drawn up. Grasscity.com is not obliged to supply information to you with respect to the above prior to the conclusion of the agreement. All products are intended for tobacco or novelty use only. All products are for legal use only.
Article 6 - Delivery and shipping info
For information about shipping costs and time of delivery, please also visit our Shipping info page. In any event the time of delivery has a maximum of thirty days. In case Grasscity.com is not able to deliver the product(s) within thirty days, Grasscity.com shall inform you immediately in writing (e-mail, fax or letter) in which case you are entitled to terminate the agreement by notifying such in writing (e-mail, fax or letter) to Grasscity.com. Grasscity.com shall refund any monies paid to you within thirty days, without incurring any other or further liability.
Article 7 - Risk during Transportation
During the transportation of the product(s) Grasscity.com will carry the risk of damage, theft or loss. At the moment of delivery of the product(s) the risk passes to you.
Article 8 - Cooling-off period
After receiving the products, you are entitled to terminate the agreement within seven days provided that the products are still factory sealed. You have to inform Grasscity.com via e-mail and have to return the products immediately. You bare the risk during this transportation. In the event payments have already been made, Grasscity.com shall, after receiving the products concerned, refund the money of this agreement to you within thirty days. Your postage costs for returning the products will not be refunded.
Article 9 - Warranty
Complaints with respect to the delivered products will only be handled if returned to Grasscity.com, within 30 days of delivery of the products, with a detailed description of the nature and extent of the concerning defect. After this period has expired, the delivered products are deemed to have been found satisfactory and the delivery has been unconditionally accepted.
If Grasscity.com is of the opinion that a complaint is justified, it is obliged only to deliver replacement products as soon as possible without you being entitled to compensation for any damages. The costs of both return consignments, repair and/or replacement will be paid by Grasscity.com.
The warranty referred to in this article will not be applicable in the event that the defect has been fully or partially caused by any incorrect, improper, careless or incompetent use and/or if you have made any modifications to the products.
Article 10 - Liability
Grasscity.com’s liability is limited to the warranty stated in article 9. In any event the liability of Grasscity.com resulting from the delivery of defective products will be limited to direct damages up to the amount of the price stipulated for the products concerned. Liability for indirect damages is excluded unless the damages are due to Grasscity.com’s willful intent or gross negligence.
Without prejudice to article 10 section 1, Grasscity.com will not be liable in the event that the defect has been fully or partially caused by any incorrect, improper, careless or incompetent use and/of if you have made any modifications to the products.
You hereby agree to indemnify and hold harmless Grasscity.com, its subsidiaries, affiliates, directors, agents or any other party involved in creating, producing, or delivering of the Website or the Services against any and all claims of third parties due to or arising out of your use of the Services and/or your violation of the Terms and Conditions.
Article 11 - Evidence
The administration of Grasscity.com counts as, unless the contrary is proven, conclusive evidence of the orders which are given by you, your payments to Grasscity.com and the Services. You acknowledge that electronic communication can be used in evidence.
Article 12 - Customs
Grasscity.com does not guarantee that customs does not confiscate the products ordered by you. If such is the case Grasscity.com will not refund any payments to you.
Article 13 - Payment
For information about shipping costs and time of delivery, please also visit our Payment Methods page.
In the event of non-payment for whatever reason, you will automatically be in default and will owe the legal interest on the total amount invoiced from the date due and all expenses of the collection of payments incurred by Grasscity.com.
Article 14 - Miscellaneous
Grasscity.com reserves the right to modify these Terms and Conditions at any time. Such modifications shall be effective immediately upon posting of the modified Terms and Conditions.
These Terms constitute the entire agreement of the parties and supersede any and all prior and contemporaneous agreements of the parties relating to the subject matter. If any provision of these Terms is determined to be invalid or unenforceable, then such invalidity or unenforceability shall not have any effect on any other provision of these Terms, all of which shall remain in full force and effect.
These Terms are governed by the laws of the Netherlands. The district court in Amsterdam has the exclusive jurisdiction regarding any and all disputes relating to these Terms.